If you are unable to cancel your Tudum subscription via the App Store, here are some steps you can try:
Check Subscription Status: Open the App Store on your device. Tap on your profile picture in the top right corner, then select "Subscriptions." Look for your Tudum.co subscription. If you can find it there, you should be able to manage and cancel it from this section.
Contact Apple Support: If you can't find the subscription in your App Store settings, it's a good idea to reach out to Apple Support. They can help you investigate the issue and may be able to assist with the cancellation process.
Contact Tudum.co Support: Additionally, it's a good practice to get in touch with Tudum.co's customer support. They can provide guidance on how to cancel the subscription or check if there are any specific requirements for cancellation.
Review Terms and Conditions: While contacting support, make sure to review the terms and conditions of your Tudum.co subscription. It's possible that there are specific instructions or conditions for canceling that you need to follow.
Credit Card or Payment Method: You can also check the payment method associated with the subscription. Sometimes, you may need to cancel the subscription directly through your payment method's account or website.
Consideration of Free Trials: If your subscription was part of a free trial, keep in mind that some subscriptions require cancellation before the trial period ends to avoid charges.
Remember to keep records of your communication with both Apple and Tudum.co's support teams, as this can be helpful if you encounter any billing issues or disputes.
