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Catchpa not working

Catchpa not working

Ive had a catchpa installed on my admin for a few years but suddenly the image is showing as a broken image so I cannot access my admin without it. Any ideas how I can get in?


Re: Catchpa not working

Hello @artylicious1


You should try free extension of recaptcha

If you are using Magento 2. Upgrade to Magento 2.3. it has by default Magento feature now.

Found something useful, "Kudos" and "Accept as Solution" for Token of Appreciation.

Magento Tutorials

Re: Catchpa not working

Hi, Im still on Magento 1 as my template is not compatible with 2 and I need someone to redo the site for me really.

I can't reinstall the new version of catchpa without logging in though, I can't even disable it as I can't get into my admin. Is there a way through my host or ftp?  Or could Magento do something to get me in?

Re: Catchpa not working

You can do that from database.

1. Open the database.
2. Open the table call "core_config_data"
3.  Search the path "admin/captcha/enable"
4. Set the value = 0

And now check your admin screen.

Problem solved? Click Accept as Solution!

Re: Catchpa not working

I suggest you to use  this FREE mgento 2 extension: Free Google recaptcha for magento 2 adds Google reCaptcha to any form on your website as well as lets you protect your store from spam and frauds.

Re: Catchpa not working


there is one solution is a free extension of Recaptcha and another is some time this extension also not working so just my thought some time user bases information don't need Recaptcha.