I'm trying to sell a plugin on Magento's Marketplace.
I filled up all fields in the marketing review but each time I clicked on "Submit for review" I received the message "An error as occured, try again later". I'm trying for weeks and several times per day but I still get the same message. The same message appears when I try to click on "Save as draft".
What can I do please ?
Thank you @muk_t but I already did this and I didn't receive any answer. I also tried to get help in Twitter but I didn't receive any answer to.
Does another solution exist ?
Thank you very much @muk_t ! If you need more informations and screenshots about the error just let me know !
Here are the steps for reproducing the bug :
1st step : I log in my account
2nd step : I click on my product on which it’s written « Ready for marketing review »
3rd step : I enter all the required information (see screenshots below)
I entered the supported browsers :
Then I click on « Submit for Review ».
Please write in to firstname.lastname@example.org so that we can help out!
Also we tested on our side and cannot replicate the issue you were experiencing. We were able to update the short description and 'save as draft'. So email us so we can look into this further. Thanks!