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Fedex can't Create Shipping Label

Fedex can't Create Shipping Label

i am trying to create a shipping label of fedex in magento admin panel but throws a error
"Invalid item description for clearance for package 1."

can anyone help me out with this issue.New-Shipment-Shipments-Operations-Sales-Magento-Admin.png

 

2 REPLIES 2

Re: Fedex can't Create Shipping Label

Experiencing the same issue with the FedEx Built-in extension on Magento 2.3.

Checked ALL logs and packaging configuration but still couldn't find how this issue is showing.

Re: Fedex can't Create Shipping Label

The error says "Invalid Shipment Request: Missing or invalid shipper account number".

 

I have checked my FedEx account number and it is correct.

I have also checked the Magento FedEx settings and they seem to be correct.

I'm not sure what else to try at this point. Has anyone else experienced this issue?