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Abandoned Cart Report not updating

Abandoned Cart Report not updating

There seems to be an error on the update date column in Abandoned cart report. (Magento-2).

 

Both the Created Date and update date is same even if the abandoned cart was created 10 days back.

 

For example

 

Expected Result

1) Customer added the products to the cart on 21-Mar-2018

So Abandoned cart "Create Date" should be 21-Mar-2018

2) Customer came back again and added some more products on 23-Mar-2018

So Abandoned cart "Update Date" should be 23-Mar-2018.

 

Actual Result

Expected Result

1) Customer added the products to the cart on 21-Mar-2018

So Abandoned cart "Create Date" is 21-Mar-2018 (This is correct)

2) Customer came back again and added some more products on 23-Mar-2018.

So Abandoned cart "Update Date" should be 21-Mar-2018. (This is incorrect it should be 23-Mar-2018).

Please provide resolution.

 

Regards

2 REPLIES

Re: Abandoned Cart Report not updating

Hi @pramildonawat,

 

Maybe you could create an issue at Github ( https://github.com/magento/magento2/issues ) with the right steps to reproduce the error and see if this is a bug or not.

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Re: Abandoned Cart Report not updating

Thanks Buddy