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Customer Groups

Customer Groups

Hey guys! I recently added a new customer group in Magento. After switching my account status to that new one created, I went ahead and created a cataqlog price rule for it. In this case testing a $5 gift card. Even though I assigned a rule to it (ie. The SKU must be xyz) I do not see any discounts show up in the shopping cart. Does anybody know how to make that discount apply? 

 

Thank you,

NG.

1 REPLY

Re: Customer Groups

Hello.

 

When you checking if the rule is valid, make sure that you are log in as a member of this customer group that you have created. Also check if you have pressed 'Save & Apply' (not just Save button).

Here are also a few hints to check in case your catalog price does not work -

http://blog.mag-manager.com/2016/02/what-to-check-if-magento-catalog-price.html

 

 

Store Manager for Magento 1.x and 2.x - inventory management tool to automatically update products, customers, orders, and other data across multiple sales channels and suppliers.