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Exception printing is disabled

SOLVED

Exception printing is disabled

I am trying to install Magento on my website via Softaculous auto installer. The installation succeeds, but when I try to login the exception printing error appears. I changed the local.xml.sample into local.xml, which gives the following error:

Warning: is_dir(): open_basedir restriction in effect. File(/etc/pki/tls/certs) is not within the allowed path(s): (/home/prinsqp206/domains/claq.nl/:/home/prinsqp206/domains/include/:/tmp:/var/tmp:/usr/local/lib/php/:/usr/local/php70/lib/php/:/usr/local/php56/lib/php/) in /home/prinsqp206/domains/claq.nl/public_html/vendor/composer/composer/src/Composer/Util/RemoteFilesystem.php on line 914

 The next step according to the internet is to go to the file magento_directory/lib/Zend/Cache/Backend/File.php. The problem is that I cannot find this file; the only folder in the lib folder are Internal and Web.

 

I really hope someone can help me, since I've struggled with this problem for a few weeks now, and I want to continue with my webshop.

2 REPLIES

Re: Exception printing is disabled

Take a look at those two solutions which I gave recently. One of them should help in your case:

https://community.magento.com/t5/Installing-Magento-2/There-has-been-an-error-processing-your-reques...

https://community.magento.com/t5/Technical-Issues/Exception-printing-is-disabled-by-default-for-secu...

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Re: Exception printing is disabled

Thanks for the solution.
After a few attempts I decided to contact the hosting company; they were able to solve the problem.