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09-22-2017
01:55 AM
09-22-2017
01:55 AM
How do I amend an order on Magento
We have just started using Magento but cannot seem to amend an order without it cancelling completely. Can anyone help with this?
4 REPLIES 4
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09-22-2017
02:37 AM
09-22-2017
02:37 AM
Re: How do I amend an order on Magento
No you can't amend magento order without cancelling, But you can use any supported extension to do that.
Here is one :
https://www.mageworx.com/magento-order-editor.html
It should be helpful in your case.
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09-22-2017
03:27 AM
09-22-2017
03:27 AM
Re: How do I amend an order on Magento
Thank you for your help.
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09-26-2017
10:43 AM
09-26-2017
10:43 AM
Re: How do I amend an order on Magento
Hi @karenmbs,
I'm not sure if this will solve your problem but you can edit an order and that will cancel the original one and then will create (automatically) the same order number with the suffix -1, -2, etc.
That's an out-of-the-box feature.
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09-27-2017
01:12 AM
09-27-2017
01:12 AM
Re: How do I amend an order on Magento
Hi
But does this affect the payment as I think once you do this the payment is cancelled.
Thank you for your help.
Karen
But does this affect the payment as I think once you do this the payment is cancelled.
Thank you for your help.
Karen