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How do I amend an order on Magento

How do I amend an order on Magento

We have just started using Magento but cannot seem to amend an order without it cancelling completely.  Can anyone help with this?

4 REPLIES

Re: How do I amend an order on Magento

No you can't amend magento order without cancelling, But you can use any supported extension to do that.

Here is one : 

https://www.mageworx.com/magento-order-editor.html

 

It should be helpful in your case.

Re: How do I amend an order on Magento

Thank you for your help.

Re: How do I amend an order on Magento

Hi @karenmbs,

 

I'm not sure if this will solve your problem but you can edit an order and that will cancel the original one and then will create (automatically) the same order number with the suffix -1, -2, etc.

That's an out-of-the-box feature.

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Re: How do I amend an order on Magento

Hi
But does this affect the payment as I think once you do this the payment is cancelled.
Thank you for your help.
Karen