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Magento service-intensive business capability

Magento service-intensive business capability

I'm developing a graphics printing business in which there will be much interactive company-customer communication regarding the printing of customer submitted graphics and photographs.  There will be off-the-shelf products ordered in typical retail fashion -here Etsy would be a model- but customers will be able to specify detailed parameters of graphical image and photograph prints that will necessitate much back-and-forth verbal communication and uploading and downloading of products in various stages of development.  Is there some specific implementation of Magento that would best fulfill these requirements?


Re: Magento service-intensive business capability

Have you thought about just making all these communications part of the custom options in a product (including uploading artwork)?

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