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Product Reviews not showing

Product Reviews not showing

Hi there, 
 
i need help with my product reviews as they aren't showing on my website, I've approved them in Magento however they are still not showing, please help Magento ver.2.2.5

 

4 REPLIES 4

Re: Product Reviews not showing

Hello @rannaahmed 

 

You must approve them to show on frontend, Please confirm if you followed below steps :

 

To enable product reviews for your Magento 2 store:

  • Go to Stores > Settings > Configuration.
  • Open the Catalog tab and choose the Catalog option.
  • Navigate to the Product Reviews section and set Yes in the Enabled and Allow Guests to Write Reviews fields or No if you want to disable product review option.
  • Save the changes.

Now your customers can leave their review on the products they bought.

Also, you can enable ratings to allow users to evaluate different aspects of the product and service on a five-point scale. For this:

  • Go to Stores > Attributes > Rating.
  • Click on the Add New Rating button.
  • Enter the Default Value for each store view, configure Visibility In, Sort Order, and make the rating active by selecting the Is Active checkbox.
  • Save the changes.

To show customers reviews on product pages of your Magento 2 store, you need to approve them. For this:

  • Navigate to Marketing > User Content > Pending Reviews.
  • Choose the needed review from the list and edit it, if needed.
  • Change the Status to Approved or Not Approved.
  • Click on the Save Review button.

Flush the cache and try, hope it helps !

Problem Solved ? Click on 'Kudos' & Accept as Solution ! Smiley Happy

Re: Product Reviews not showing

hi guarav,

 

ive tried the following however it still doesn’t show the reviews

Re: Product Reviews not showing

@rannaahmed 

 

Can you switch to Luma theme so we can find fix for your theme ? if Luma theme also doesn't show reviews then we can check for Reviews functionality.

Problem Solved ? Click on 'Kudos' & Accept as Solution ! Smiley Happy

Re: Product Reviews not showing

@gaurav_harsh1 

Has mentioned an almost complete way to get the review

enabled if you are not getting them. If you still do not get

reviews, I will recommend solving the issue with the help

of coding.