Hello, we have a firewall who bans ips and I think it banned Magento's security scan tool one. Does anyone know the source IP of this service to whitelist it?
It looks like the source IP is 22.214.171.124
The IDS I have on my server banned this IP each time I started a scan. Unfortunately the Magento Security Scan Tool spoofs the user-agent as Firefox, which is unhelpful for making exceptions for it.
Finally, have you been able to whitelist the Security Scan tool? I can't identify the IP nor the user-agent used to be whitelisted in our WAF, if I try with any domain outside the WAF it works... is a bit frustrating the lack of information.
You have here the information: https://support.magento.com/hc/en-us/articles/360029224131-The-Security-Scan-Tool-report-is-blank
At the moment it says:
This issue might appear because the Security Scan Tool was not able to reach your website. This means either the website is down and cannot be reached at all, or the Security Scan Tool is being blocked.
Try to open your web site.