We have a problem with the trade accounts and needs fixing ASAP.
Once a customer signs up for a "trade account" we need to activate the account.
Can't find out where / how to fix and our developers are out of office!
We are running a launch ad campaign for our new catalogue and so we have a drive to push more customers/sales through our website online for that specific 'trade account' group.
Which exactly version of Magento are you using?
Can you show/share the step by step process you are following to assign the customers new group and how it fails?