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need to change order status from "pending payment" to processing - Please Help!

Re: need to change order status from "pending payment" to processing - Please Help!

same issue here with my Magento 2 store. The order status is stuck at Payment review. The customer payed. I can not change the status. The real problem is i cannot make an invoice or delivery so im stuck Smiley Happy Unbelievable

Re: need to change order status from "pending payment" to processing - Please Help!

I have the same issue

So there is no solution?

Re: need to change order status from "pending payment" to processing - Please Help!

Not that I'm aware of or that anyone has been able to help with.


Re: need to change order status from "pending payment" to processing - Please Help!

+1 What kind of affect does this status has on order??? It should be same as other statuses and easily changeable to other statuses!

Re: need to change order status from "pending payment" to processing - Please Help!

same problem here!

I'm stuck into "Pending payment".

I created an invoice and status didn't change to Processing.

Re: need to change order status from "pending payment" to processing - Please Help!

Hi. I have solution for fix it.

1. goto "app/code/core/Mage/Sales/Model" and edit file "Order.php"

2. goto line 2197. and change this

if ($this->getState() == self:Smiley FrustratedTATE_NEW && $this->getIsInProcess()) {
            $this->setState(self:Smiley FrustratedTATE_PROCESSING, true, '', $userNotification);
}

to

if (($this->getState() == self:Smiley FrustratedTATE_NEW || $this->getState() == self::STATE_PENDING_PAYMENT ) && $this->getIsInProcess()) {
            $this->setState(self:Smiley FrustratedTATE_PROCESSING, true, '', $userNotification);
}

STATE_PENDING_PAYMENT are status before change to Processiong

 

Good Luck.