I recently subscribed to a free plan and then after 7 days I got upgraded to pro plan. I completely forgot to delete subscription. Now that I am charged with 100$, Is there any way I can get a refund? I have no plans to use this analytics software
Also they have no support center.
May be you should contact @eric_delone for more information.
Please PM to @nnoorani or @chris_schmid. One of them should be able to help you out. You may not receive a response right away. Might have to wait for a day or two.