Sync Now Option

[alexa_hayon]

We find that our syncs are consistently missing rows or updates to rows and I've attempted to trigger a background sync using the "sync now" button within the data warehouse. It doesn't appear to help in this situation, so what should that function as and how can we do a full background table/database refresh? Is there any limitation on how often we can request that if it needs to run through support?

[chris_schmid]

Hi Alexa,

I recommend reaching out to support for recommendations on how to resolve your ongoing discrepancies. There is no specific limitation on the number of times you can request a background sync, but keep in mind that this process is manual, and would need to be requested on a one-off basis.

Most likely the underlying replication issues could be resolved through adjustments to your replication methods  or recheck settings, and support can help guide you in making these adjustments.