I walk everywhere to search, but I can not find it. I am looking for an extension magento that helps me to keep my customers up to date with the order and delivery
1. The customer receives a confirmation
2. The customer receives an email about a few days / weeks that the order is still in progress
3. The customer receives an email that his order has been sent with a track and trace number. (a clearer email than standard)
4. The customer receives an email that his order has been delivered
5. The customer receives an email with the request to leave a review.
I would like to take this in for myself and also want to send it. I look for it everywhere. can not find it anywhere!
@stefano_leeuwen have you checked order history notification does it work for you ?
I need a plugin for this kind of things I want to do. is there a external plugin for this
You didn't mention you need this for Magento2 or Magento1 but considering its for Magento2
1. Receives order confirmation by default in Magento
2. You can do this by order comment default Magento
3. Shipment email will be sent by Magento
4. Magento system can't track this, so you can use order status functionality for this and set the order status as Delivered and sends the email to customer. You may use external extension too like https://magecomp.com/magento-2-order-status.html
5. We are working on Review Reminder extension as we have in Magento1 https://magecomp.com/magento-review-reminder.html