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Allow to create many quick responses

Allow to create many quick responses

Hi everyone,

I am having some difficulties in creating quick responses to our customers. So that I am looking for some extensions that allow creating many quick responses in magento 2 store.

Do you have any recommendation for me? 

Looking for your help and thanks in advance!

5 REPLIES

Re: Allow to create many quick responses

Hi @Daisy082

 

I believe that Magento 2 Help Desk Extension is what you are looking for.

Using that module, you can not only create unlimited shortcuts (quick response) but collect all request, inquiries, offline chat messages, email in one place.

 

Here are some of its outstanding features:

  • Live Chat With Many Customer At Once
  • Create Unlimited Departments, Agents and Categories
  • Clear User-friendly Interface
  • Easy To Create Ticket & Fast Submit
  • Solve urgent tickets first based on Priorities
  • Check Ticket Status, Quick Reply or Close a ticket
  • Autosave history and easy to Check ticket history
  • Quick Responses With Answer Shortcut
  • Ticket auto-expiration & Auto-reminder
  • Assigning tickets to the right manager or department fast
  • Spam Protection
  • Advanced reports
  • Set Permission For Each Department
  • Tailored for Multistore installations
  • Connect With Mailboxes
  • Fast speed with Magento Block Caching

When purchasing this Magento 2 extension, you can have it freely installed on your website by our developer. For further information, please contact LandOfCoder via:

Website: https://landofcoder.com

Email: info@landofcoder.com

Facebook: https://www.facebook.com/LandOfCoder/

Re: Allow to create many quick responses

Magento product questions will fix your need. Magento product questions extension allows customers to ask questions and receive answers on product pages, like or dislike questions and answers. Customers can also search and see all questions, answers on FAQs page.

More details: https://www.magesolution.com/product-questions.html

Re: Allow to create many quick responses

Help Desk Ultimate by Aheadworks is the extension that will definitely help you manage and answer all the questions you receive promptly. The built-in notification system allows you to track them timely, while the comprehensive ticket page makes it possible to handle requests professionally.

 

For more information please refer to the product page or try the module in action in our demo stores.

 

Product page - https://goo.gl/44Gomd

Demo storу - https://goo.gl/5QjwqH

Re: Allow to create many quick responses

Hi @Daisy082

 

You may try our "Email To Product Customers" extension

 

https://redchamps.com/email-to-product-customers-magento-2-extension.html

 

It allows you to

 

- create predefined email templates

- load, edit them in wysiwyg editor and send from order,customer,product screens 

Re: Allow to create many quick responses

Hello @Daisy082 :

 

you may also want to take a look at this Magento 2 Product Q&A Extension which will allow you to answer a bunch of customer questions in no time. There is also an option for your customers to ask and answer questions as well.

Best,

Alexander.