Orders on our Magento ecommerce store does not ship the full order at once. We wait until all the items have been received from our suppliers.
However....we would like to update the customers on which items have been received for their order.
At the moment it is a very manual process and we would like an extention that we can basically click on the item that has arrived and send the update to the customer possible with a comment section.
Hello @kzs1511,
Magento 2 Track Order Pro Extension provides admin with full order status control from backend and customers also would be updated with appropriate order statuses.
If my answer is helpful, then give kudos and accept as solution
Best regards
madhu