Enable whatsapp chat magento 2 with multiple agents availability

[palola53523288]

I'm looking for a extension for whatsapp chat which allows 3 chat agents for both the department - marketing,sales and support

Each person would be assigned with each department and visitors can contact individual agent based on the chat purpose.

Please suggest a whatsapp chat for magento 2 which satisfies the said requirement.

[Meetanshi]

hi,

have a look at our Magento 2 WhatsApp Contact extension which allows setting up chat agents so the users can directly contact person particularly assigned based on their departmental queries. 

Also, it allows adding QR codes so that users can scan and contact the agent.

It has many features such as contact button layout customization, custom button positioning, compatibility with both the whatsapp app and web and many others. Explore our extension now to fulfil your requirement.

[infobavaancaf1]

Hi there,

Hope you can find a suitable extension. Anyway, we would like to refer to the Magento 2 WhatsApp Chat from Code Decorator, it has plenty of good reviews and is highly appreciated by different users. 

Check it out here!

Good luck to you!

Regards,

Bavaan team.

[mansi_panchal]

Hello @palola53523288,

Please check it out, this Magento 2 WhatsApp Chat extension to fulfill your requirement.  

Thanks!

[vatsaplusyebd6]

Thanks for the useful information. I was facing the same issue and looking for solution and finally got it from here. Keep sharing such awesome content. 

[personalpaa034]

You can explore several extensions. The Magento 2 Chat Extension by FMEextensions allows you to add multiple support agents linked to specific departments, enabling customers to connect with the right agent. It also offers a customizable chat popup and scheduling options. The Magento 2 wasap plus Contact by Meetanshi provides similar features, including department-specific agents, a customizable contact button, and QR code support for quick access. Another option is Magento 2 Contact Pro by MageComp, which enables multiple operators and allows customization of the icon to match your store’s theme.

[komoho2942b62d]

You can use the "Chat Extension for Magento 2" by MageComp or the "Live Chat" extension by Webkul. Both allow you to assign specific agents to departments like, Sales, and Support, and visitors can contact the appropriate agent based on their chat purpose. If you're also looking for more customization options, you can try GB Download to enhance your experience. These Magento 2 extensions will help you manage customer interactions more effectively by routing chats to the right agents.