I'm a forum newbie. So hello everyone. currently in the process of re-building an e-commerce site for my skate shop in Brooklyn, NY. I'm looking for a solid solution (willing to pay) which will help me collect and generate customer reviews in different formats, automate post purchase emails, collect image reviews, q&a, user content.etc. Basically all the stuff I've been reading about online related to getting your shoppers to generate content for other shoppers.
What does this forum recommend for magento? Looking for 2/3 options I can consider.
Hi @owlfyi, We are happy that you also appreciate the importance of getting shoppers to generate content for other shoppers.
Maybe our Magento Unboxed extension is quite matched for you.
- Enable you to collect customer image reviews with uploaded locations which you can optionally hide/unhide on Google Maps.
- Support q&a by giving spaces for customers to comment, like, share on each customer image reviews
- Allow you to post share customer images by sending emails, sharing via social networks
Likewise, you can tag target product into your customer product image reviews. Therefore, with only one click on tagged product names on customer images, your visitors immediately go to your product page. Purchasing potential becomes higher than ever!
Check it out! So many other fantastic features included in one extension are awaiting!
Are we talking about Magento 1 or Magento 2?
Anyhow, we have an extension that's available for both platforms, just slightly different versions:
The core functionality is the ability to send automatic review requests to customers after they have purchased your product(s). The M2 version also adds the Verified badge to reviews by actual buyers.
Please, let us know if you've got any questions about this module
The Aitoc team
Aitoc is a group of distinguished web developers that have been building for Magento since 2009.
See our extensions for Magento 2.
Please check Detailed Review extension for Magento 1.x (https://mage-review.com/), maybe it will fit your needs:
review format (fields) could be adjusted per category if that is what you meant
There is a review reminder functionality https://mage-review.com/manual/2.0.6#reminder
Reviews could contain images/video as per https://mage-review.com/manual/2.0.6#img-options
No Q&A submodule at the moment (additional extension or customization is needed to handle this)
There is a number of predefined fields which could be turned off per store or per category in admin area (https://mage-review.com/manual/2.0.6#enable-disable-fields)
Here are a few more suggestions:
- Customer Product Images extension for collecting photo reviews. You can choose to moderate images before adding them to your product pages.
- Review Reminder for encouraging clients to share their shopping experience in your store; or Follow Up Email which has some wider functionality, including sending emails based on wishlists, previous orders, etc.
Extended Product Reviews with Review Reminder is another extension that can make your feedback section more attractive and useful for your visitors. Improved design layout, ability to comment on the reviews, voting for the reviews usefulness and many other cool features aimed to increase customers' loyalty.
Adding customer reviews and displaying them on suitable position requires you to use an extension, which will allow you to not only place it on desired locaiton at product page, but you will be able to enjoy more features like star ratings, allow customers to comment, share on social media etc.
So all these features can be bundled in one package, learn more at here,
I have 2 ideas for you:
You can try the Product Questions and Answers extension for Magento. It's possible for your customers to ask questions directly on the products' pages. Plus all customers can see questions instead of asking the same things personally. Also admins can add their own questions and answers. In this way you may generate content for other shoppers as pointed out.
There is one more option: the F.A.Q. module for Magento.
Hope this helps!
Best regards, Alex
A perfect solution for you is Magento 2 customer reviews & Testimonials extension by FME. Here is how it will help you solve your problem.
For more features, visit Magento 2 Customer Reviews
The functionality described is provided by the Advanced Reviews for Magento 2.
The upcoming module will provide the reviews are collected via email review submission forms. It is a convenient way for both customers and merchants. The request for reviews will be automatically sent to assigned customers after they bought products. After they complete this form, it should be approved by store admins.
By the way, the reviews can be shown in a specially created block, and store admins can leave their comments. It is especially valuable when it needs to sand off the negative impressions.
For more details explore the dedicated product page: https://ecommerce.aheadworks.com/magento-extensions/advanced-reviews.html#magento2.