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Fail Purchase Transaction After Money Credit

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Fail Purchase Transaction After Money Credit

Yesterday I bought gift wrap xtention for 55$. Transaction took the money from credit card, however didnt succeed on the website. today I tried to buy it again, along with another extension (config product 79$), it took 129$ from credit card and still no purchase was done. By the looks of it, its 100% robbery! I have been sending emails since yesterday with no replies. Please help asap. Thank you