cancel
Showing results for 
Search instead for 
Did you mean: 

Reply to a review

Reply to a review

Hey.

 

Is there some simple extension that would allow me to reply to customer product review from admin panel or admin account so everyone could see it?

 

8 REPLIES

Re: Reply to a review

Yotpo Reviews has this functionality. You can even respond privately to the reviews.  Here's its Magento Connect Page. Good luck!

Re: Reply to a review

Hello nfksn,

 

Have look on our advance product testimonials extension that allows your to not only reply the customer reviews but also allows your other customers to rate, like & reply existing product  reviews.

 

For More Details:

 

https://www.fmeextensions.com/fme-product-testimonials.html

Re: Reply to a review

Does Yotpo do company reviews or just product reviews? 

Re: Reply to a review

I checked and Yotpo's company reviews are $400+ dollars per month. TrustSpot is cheaper and allows review responses FYI.

 

Another option is Trustpilot but they are also $400+ per month

Re: Reply to a review

Please check https://mage-review.com/ , there is an administration response functionality (could be checked on the demo http://demo.mage-review.com/ ).

 

Additionally in next major release it's planned to add an ability to post comments to reviews from any user (administration responses will be marked additionally).

Re: Reply to a review

Hi!

 

We have solution for you - Our plugin "Extended Product Reviews" https://www.magentocommerce.com/magento-connect/extended-reviews-with-reminder.html 

Re: Reply to a review

did you try out this extension, 

 

https://www.magentocommerce.com/magento-connect/review-extension-product-reviews-reminder.html

 

from simple to advance features, you can customize it easily as per your needs, 

Magento Extensions and Services Provider

Best Rated Extensions
Top Notch Support and Service

Re: Reply to a review

The upcoming product by Aheadworks - the Advanced Reviews extension for Magento 2 - provides such kind of functionality.

After a review is approved, it's possible for a store admin to leave a comment. The module also enables the 'Review summary block' functionality for demonstration review summaries. So, that admin comments on the reviews will be visible.