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Using Credit Memo for 30 Day Account Wholesale Customers Returns (RMA) M2 Community

Using Credit Memo for 30 Day Account Wholesale Customers Returns (RMA) M2 Community

Hello,

 

We need some help finding an extension or a solution for using credit memo’s for returns for our wholesale business.

 

We run a wholesale website where all our wholesale customers are on 30 days accounts (they get 30 days credit to pay their account – no payment is taken at the time of order)

 

 

1 - Credit memo for returns – We need to be able to process offline returns from customers using the credit memo’s

We do not want to send a replacement product or refund payment using the credit memo for out site as the stores have will not have paid their accounts (they are 30 day accounts).

 

The stores need a credit to be in the system showing for when they pay their account at the end of the month.

 

So for example at the end of the month:

 

Invoice 1  $100

Invoice 2 $100

Credit Memo $50

 

The stores will pay $150 at the end of the month.

 

We need to Mark credit memo as used – so it can be checked off as used in our accounting system – so it does not get used again.

 

Is anyone doing anything like this currently or is there an extension for this. Is this even possible?

 

2 - Apply credit memo to user account without selecting order to credit – we would like to be able to apply a credit memo to an account/user without selecting the an order to credit – are you able to edit magento to make this possible or is there an extension that can do this?

 

Thanks in advance for your help.