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helps customers find the right product for them

helps customers find the right product for them

I need help finding an extension helps customers find the right product for them. We have many products that are alike and most people don't know the difference between one or the other. We currently have a questionaire that people start and almost never finish. It helps direct them to what is best for them and we don't want them to buy the wrong item and return it because they couldn't tell the difference. A "Help me choose" option would be great to narrow down their options.

4 REPLIES

Re: helps customers find the right product for them

Hey jsev, 

Perhaps our Shopping Assistant extension could be the one you are looking for. It allows you to set up a series of dependable questions to customers and narrow down their search results depending on which answer they pick at each particular step.

Plus, customers can skip questions, go back and give a different answer or close the helper at any time and just proceed to the results. 

Please, let us know if you have any questions about this extension.


Aitoc is a group of distinguished web developers that have been building for Magento since 2009.
See our extensions for Magento 2.

Re: helps customers find the right product for them

Hi,

Here is one more way to make people confident about their choice. You can utilize our Product Questions extension and describe the differences of a certain item in questions and answers. Furthermore, customers themselves are able to show the ways they use the products. This way, all newcomers will have a clear picture of product's features and possibilities of usage.

Here are the pages for the M1 and M2:

https://ecommerce.aheadworks.com/magento-extensions/product-questions.html

https://ecommerce.aheadworks.com/magento-2-extensions/product-questions/

Re: helps customers find the right product for them

It seems that Magento product questions extension is a good match. It comes with advanced features, great support and cheap price of $ 39

product question.png

Re: helps customers find the right product for them

Greetings!

 

As you need to keep customers informed about one or the other product, I can suggest you trying the Product Questions & Answers extension for Magento that can help to dispel customers' doubts. It's possible both for you and your customers to ask questions and answer them directly on the products’ pages.

 

Hope this helps!

Best regards, Alex

 

https://www.itoris.com/