Problème de cms sur serveur

[jean _bertrand]

Bonjour,

J`ai concu un site Magento v. 2.3.5 en local sous xampp et tout est ok

Je l`ai tranféré sur serveur et appliqué toutes les modifications dans le fichier env.php et dans la table : core_config_data.

Lorsque je lance l`URL du site dans le navigateur, le Design CMS du site a disparu (voir photos Local et serveur) et impossible d`accéder à l`administration (erreur 500).

Quelqu`un aurait il une solution ? Merci !

en local

[Manish Mittal]

@jean _bertrand 

Please run below command in magento 2 root directory 

Static content deploy

php bin/magento cache:clean
php bin/magento cache:flush
php bin/magento setup:upgrade
rm -rf pub/static/frontend/* pub/static/adminhtml/* var/cache/ var/generation/ var/page_cache/ var/view_preprocessed/ var/composer_home generated/
php -dmemory_limit=6G bin/magento setup:static-content:deploy -f
chmod -Rf 777 pub/ var/
php bin/magento cache:clean

Apply permission

find . -type f -exec chmod 644 {} \;
find . -type d -exec chmod 755 {} \;
find ./var -type d -exec chmod 777 {} \;
find ./pub/media -type d -exec chmod 777 {} \;
find ./pub/static -type d -exec chmod 777 {} \;
chmod 777 ./app/etc
chmod 644 ./app/etc/*.xml

Also check your php version too, it should be same as your local system.

[jean _bertrand]

Hello Manish,

Thank you for your patience, since I`m a beginner in Magento.

Each time I Type these commands in the root directory (I use ssh putty), I get a syntax error message and impossible to apply the commands. Do you have an explanation for this ? I really do not understand. here is the syntax error on Mobaxterm ssh too :

<br />
<b>Parse error</b>: syntax error, unexpected '{' in <b>/homepages/46/d204221203/htdocs/shop1/bin/magento</b> on line <b>13</b><br />

The pictures I attached to my message do not display, why ?

Thank you for your help

[Manish Mittal]

@jean _bertrand 

No worries. Just run this command to check php version.

php -v

It seems PHP version issue.  

https://devdocs.magento.com/guides/v2.3/install-gde/system-requirements-tech.html

[jean _bertrand]

Well, on Xampp local, php is 7.3.18, and server is 7.3

but on Putty and Mobaxterm ssh, Php is 4.4.9 (server 7.3)

How can I send you pictures of the server cms design ?

[Manish Mittal]

It should show like this on putty:

PHP 7.3.18 (cli) (built: May 14 2020 10:54:46) ( NTS )

Copyright (c) 1997-2018 The PHP Group

Zend Engine v3.3.18, Copyright (c) 1998-2018 Zend Technologies

    with Zend OPcache v7.3.18, Copyright (c) 1999-2018, by Zend Technologies

[jean _bertrand]

oh, in putty, I get this :

PHP 4.4.9 (cgi-fcgi) (built: Aug 29 2019 12:59:15)
Copyright (c) 1997-2008 The PHP Group
Zend Engine v1.3.0, Copyright (c) 1998-2004 Zend Technologies

How to upgrade to PHP 7.3.18 on putty ?

[Manish Mittal]

You have to configure you php path or run commands with correct php path it will work.

[Manish Mittal]

@jean _bertrand 

Please check if this will help you.

https://devdocs.magento.com/guides/v2.4/install-gde/install/cli/install-cli-subcommands.html

[jean _bertrand]

obviously, it was a Php conflict. 

So, I ran the 3 commands : 

1. php bin/magento cache:clean

2. php bin/magento cache:flush

3. php bin/magento setup:upgrade

But the last command : rm -rf... does not work (could not open rm file). Did I make a mistake ?