Please forgive my lack of knowledge as I am not a web developer but I am currently having a web site created and my web development firm is struggling with the Amasty products and I was hoping to get some feedback from the community.
We are using their product parts finder extension: https://amasty.com/product-parts-finder.html
We currently use this extension on our live site now but for some reason the web developer is having problems making it work on the new site that is currently in development.
Our current live site is using Magento 188.8.131.52
Our current live site is using Amasty 2.1.4
We are currently developing on Magento 184.108.40.206
We are currently developing using Amasty 2.2.13
Has anyone else experienced compatibility issues with this setup?
Thank you in advance!
Thanks for using our extension!
We are sorry to hear you have compatibility issues. Have you contacted our support team? Please do that and don't forget to add the details of the problem you're experiencing, as without them it's impossible to solve it.
Thank you for following up. We actually were able to resolve 99% of the problem yesterday. It ended up being something unrelated to Amasty. Once we were able to resolve that the Amasty plug in worked fine.
Great to hear that!