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Connect your store to Facebook

Connect your store to Facebook


Can someone help me find out how to conect my store to facebook?

I have followed all the steps: I have activated Magento Social then I went on to launch the store trying to connect magento to facebook but end up with the message: Unable to connect, please activate your token. I then copy the Consumer Key code line and paste it but I receive the message that The customer key you've entered cannot be found, please check code. 

(I even reindexed the data, flushed and refreshed the cache but nothing helped)

What am I doing wrong here?



Tags (1)

Re: Connect your store to Facebook

Hi @AdrienG,


Maybe you can check again the documentation to be sure you didn't forget any step?

If you've found one of my answers useful, please give "Kudos" or "Accept as Solution"

Re: Connect your store to Facebook

I am getting the same problem. I also don't get the next step of authorizing the store either but when I want to authorize and reauthorize it does not fix the problem. How can we reset the connection or redo it and try it with the token? I have the same problem as above.