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06-09-2016
01:39 PM
06-09-2016
01:39 PM
Error Message Fatal error
Fatal error: Class 'Raveinfosys_Exporter_Helper_Data' not found in /home/ontime/public_html/app/Mage.php on line 546
I'm getting the error message above on the first page of my admin page from the Bulk Import+Export Orders to CSV module installation. I can't get to anything else in the backend admin site to try and uninstall the add on. Can anyone help me with this?
Thanks!
2 REPLIES 2
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06-15-2016
03:58 AM
06-15-2016
03:58 AM
Re: Error Message Fatal error
Try disabling caching and indexing for the Magento. And if you need to disable extension, please comment global configuration file of extension that is available here App->etc folder.
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06-17-2016
10:53 AM
06-17-2016
10:53 AM
Re: Error Message Fatal error
Were you able to resolve this @carterc5?
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Developer Relations, Adobe Experience Cloud
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical
Developer Relations, Adobe Experience Cloud
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical