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I can not install New Extensions

I can not install New Extensions

When I go to Magento Connet, I click on "Search for modules via Magento Connect." All goes well. I'm looking for the extension I want, I'll find it in "Install Now", select it and copy the key, but when I return "Magento Connect Manager", I try to paste it in "Paste extension key to install", it is not editable, Let the key stick. In fact, there is no editable field on the page. I do not know what's happening. Someone can help me?
Thank you for your help.



Re: I can not install New Extensions

Dear User,

To avoid such inconvenience I would suggest you go through - Also, please provide me with your mail Id

so I could provide you free audit report.