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Install a new extension but dont have to keys to old extension website username and password

Install a new extension but dont have to keys to old extension website username and password

Dears,

 

I want to install lazy load but got the extension purchased in another store account than the primary one used to install the Magento 2 community version. Is it possible to switch keys? I am worried about the previously paid extensions not working again. 

 

 

1 REPLY 1

Re: Install a new extension but dont have to keys to old extension website username and password

If you have purchased an extension using a different store account than the one you used to install Magento 2 community version, you will need to switch the extension key to your primary store account in order to install the extension on your site.

To switch the extension key, you will need to contact the extension provider and request a new key for your primary store account. Some extension providers may allow you to transfer the extension license to a different account, while others may require you to purchase the extension again.

Before switching the extension key, make sure to check with the extension provider if this will affect any previously paid extensions you have installed. Some providers may require you to purchase the extension again for each store account you want to use it on, while others may allow you to use the same key on multiple accounts.

It's important to clarify these details with the extension provider before switching the key to avoid any issues with your previously paid extensions.