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Magento connect stucks at Checking dependencies of packages

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Magento connect stucks at Checking dependencies of packages

When ever I try to install some extension using magento connect, it stuck at:

Checking dependencies of packages

and nothing else.

Anybody please help.

11 REPLIES

Re: Magento connect stucks at Checking dependencies of packages

@afteredge1

 

For this, check each and every folder of Magento if it has proper permission and then try again.

For Proper permission you can run Magento Cleanup file and then try again.

 

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Re: Magento connect stucks at Checking dependencies of packages

Thank you for reply, Yes I think this is permission issue, can you please share some link where I can find folder permissions for magento ?

 

Re: Magento connect stucks at Checking dependencies of packages

Hi @afteredge1, have you seen our documentation on permissions? http://devdocs.magento.com/guides/m1x/install/installer-privileges_after.html

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Community Manager, Magento
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Re: Magento connect stucks at Checking dependencies of packages

Hello Sherrie,

 

Thank you for posting permissions link, I was looking for it.

 

Kind Regards,

Ahsan Riaz

Re: Magento connect stucks at Checking dependencies of packages

No problem @afteredge1, did that resolve the issue for you?

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Community Manager, Magento
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical

Re: Magento connect stucks at Checking dependencies of packages

I'm having the same problem, I set the permissions as documented in the Magento docs and I still have this problem.

Re: Magento connect stucks at Checking dependencies of packages

Hi @stevesobol, there are a couple of workarounds mentioned here that may help: http://magento.stackexchange.com/questions/24120/unable-to-install-any-extension-using-magento-conne... it will also link you through to some tips on debugging your Magento install.

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Community Manager, Magento
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical

Re: Magento connect stucks at Checking dependencies of packages

@sherrie -- Thanks! We have a winner! From the stackexchange post:

 

Try this may be its use full to you. It solved my problem.
Go to downloader/lib/Mage/Archive/Helper/File/Gz.php in your Magento directory
and replace

"$this->_fileHandler = @gzopen($this->_filePath, $mode);"

with

"$this->_fileHandler = @gzopen64($this->_filePath, $mode);"


Where can I go to file a bug so this problem gets permanently fixed?

Re: Magento connect stucks at Checking dependencies of packages

Hi @stevesobol, happy to hear that fixed it for you!

 

You can report a bug at http://www.magentocommerce.com/bug-tracking; however, this bug is actually related to php distributions rather than Magento itself. See:

 

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Community Manager, Magento
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical