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Unknown SSL protocol error in connection to connect20.magentocommerce.com:443

Unknown SSL protocol error in connection to connect20.magentocommerce.com:443

Hi

 

Magento Connect Manager ver. 1.9.2.4

 

I am getting error while install new extension.

 

community/extensionname : Unknown SSL protocol error in connection to connect20.magentocommerce.com:443

 

Please let me know the issue and solution.

 

Thanks

 

4 REPLIES

Re: Unknown SSL protocol error in connection to connect20.magentocommerce.com:443

Hi @BENJAMINROSARY1, this is most likely happening due to your php or cURL version because we've deprecated old protocols. To use Connect, your host will need to update cURL to support TLSv1.1.

Related: http://stackoverflow.com/questions/19384161/curl-error-35-unknown-ssl-protocol-error-in-connection-t...

Also, here's how you can check to see if cURL is supporting TLSv1.1 on your server (if your host doesn't know): http://stackoverflow.com/questions/27904854/verify-if-curl-is-using-tls

--

Community Manager, Magento
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical

Re: Unknown SSL protocol error in connection to connect20.magentocommerce.com:443

 

Issue is not solved.

 

Using Cpanel Softaculous Apps Installer I installed the Magento.

 

Please explain in detail to resolve this issue.

 

Thanks

 

Benjamin Rosary.B

Re: Unknown SSL protocol error in connection to connect20.magentocommerce.com:443

Hi @BENJAMINROSARY1, you'll need to ask your hosting provider to update cURL on your server to support TLSv1.1.

--

Community Manager, Magento
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical

Re: Unknown SSL protocol error in connection to connect20.magentocommerce.com:443

I'm having the same problem. My host is using TLSv1.2. My site is using Magento ver. 1.9.2.4 any chance Magento will update there site?