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Error when trying to install Magento 1 xx (and 2xx)

Error when trying to install Magento 1 xx (and 2xx)

Hi I'm getting this page when I am trying to install Magento via FTP.

I am also getting the same error when attempting an install via C panel.

 

I have tried a fresh download, and created new databases, but I keep getting this pagemagentoerror.png

4 REPLIES

Re: Error when trying to install Magento 1 xx (and 2xx)

Hi @GrahamW,

 

The image isn't visibile yet. Can you share the screenshot trough an online service?

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If you've found one of my answers useful, please give "Kudos" or "Accept as Solution"

Re: Error when trying to install Magento 1 xx (and 2xx)

I can see the image, so not sure what is wrong.

 

I have however managed to get Magento2 installed with a bit of manipulation and some help from Hostgator.

Re: Error when trying to install Magento 1 xx (and 2xx)

@GrahamWDid you check the log? In your screenshot if shows a number. You can go to Magento root directory then var/report. Look for the latest file or a file with the number appears on error screen. This will guide you to resolve your problem.

 

Seems like definitely an issue with Database.

 

Problem solved? Give Kudos and Accept as solution.

Thanks,
Tarandeep
Magento 2 Certified Solution Specialist (x2). Follow me on Twitter

Re: Error when trying to install Magento 1 xx (and 2xx)

Please share error code which is displayed on your screen image. Go to your var/report folder & find error code number and open it. This will be helpful for fixing your issue

 

Suppose, you can't find the issue, Please share your error number file. I will help you

 

If you need help contact us to our Support : https://bootsgrid.com/contact-us/

 

Best Regards,

Pavalaraj. B

Bootsgrid technologies

https://bootsgrid.com/