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Installing for beginners

Installing for beginners

Hi,

 

I have no knowledge of php, linux or anything required here. I was a user; I know most of the stuff you can do from Magento but I am having real problem installing it. I have a hosting and they only offer cPanel. I have tried step by step videos from youtube but I am getting stuck on 500 Internal Server error. I found out it has something to do with .htaccess file and index.php permissions. I would appreciate if someone can put a ready to go .htaccess file, I found one but haven't tired it yet. It was for 1.6.x I want to use 1.9.3.2 (hosting is only supporting php 5.4 so can't do 2.x versions.

9 REPLIES

Re: Installing for beginners

Find the following line in .htaccess:

Header append Vary User-Agent env=!dont-vary

and remove it completely. 

 

If that doesn't help, try to find logs of your apache/nginx and PHP, it must show the reason of error 500. It can be accessed from cPanel, probably.

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Re: Installing for beginners

Nope that didn't work, let me explain a bit more, I have extracted the magento files to public_html folder, I can access anything before extracting files to this folder, I have tried several simple pages and they work. As soon as as I extract the files I get 500 Internal Server Error. The tutorials on youtube ask us to make a phpinfo.php file to check the php.ini file. But after extraction I don't have access to any file in public_html folder, even a simple html file can't be accessed. I have posted this under videos but no response yet.

Re: Installing for beginners

If I rename the .htaccess file I get access to phpinfo.php and I can start installing magento but not with the current .htaccess file.

 

############################################
## uncomment these lines for CGI mode
## make sure to specify the correct cgi php binary file name
## it might be /cgi-bin/php-cgi

# Action php5-cgi /cgi-bin/php5-cgi
# AddHandler php5-cgi .php

############################################
## GoDaddy specific options

# Options -MultiViews

## you might also need to add this line to php.ini
## cgi.fix_pathinfo = 1
## if it still doesn't work, rename php.ini to php5.ini

############################################
## this line is specific for 1and1 hosting

#AddType x-mapp-php5 .php
#AddHandler x-mapp-php5 .php

############################################
## default index file

DirectoryIndex index.php

<IfModule mod_php5.c>

############################################
## adjust memory limit

# php_value memory_limit 64M
php_value memory_limit 256M
php_value max_execution_time 18000

############################################
## disable magic quotes for php request vars

php_flag magic_quotes_gpc off

############################################
## disable automatic session start
## before autoload was initialized

php_flag session.auto_start off

############################################
## enable resulting html compression

#php_flag zlib.output_compression on

###########################################
# disable user agent verification to not break multiple image upload

php_flag suhosin.session.cryptua off

###########################################
# turn off compatibility with PHP4 when dealing with objects

php_flag zend.ze1_compatibility_mode Off

</IfModule>

<IfModule mod_security.c>
###########################################
# disable POST processing to not break multiple image upload

SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

<IfModule mod_deflate.c>

############################################
## enable apache served files compression
## http://developer.yahoo.com/performance/rules.html#gzip

# Insert filter on all content
###SetOutputFilter DEFLATE
# Insert filter on selected content types only
#AddOutputFilterByType DEFLATE text/html text/plain text/xml text/css text/javascript

# Netscape 4.x has some problems...
#BrowserMatch ^Mozilla/4 gzip-only-text/html

# Netscape 4.06-4.08 have some more problems
#BrowserMatch ^Mozilla/4\.0[678] no-gzip

# MSIE masquerades as Netscape, but it is fine
#BrowserMatch \bMSIE !no-gzip !gzip-only-text/html

# Don't compress images
#SetEnvIfNoCase Request_URI \.(?:gif|jpe?g|png)$ no-gzip dont-vary

# Make sure proxies don't deliver the wrong content

</IfModule>

<IfModule mod_ssl.c>

############################################
## make HTTPS env vars available for CGI mode

SSLOptions StdEnvVars

</IfModule>

<IfModule mod_rewrite.c>

############################################
## enable rewrites

Options +FollowSymLinks
RewriteEngine on

############################################
## you can put here your magento root folder
## path relative to web root

#RewriteBase /magento/

############################################
## uncomment next line to enable light API calls processing

# RewriteRule ^api/([a-z][0-9a-z_]+)/?$ api.php?type=$1 [QSA,L]

############################################
## rewrite API2 calls to api.php (by now it is REST only)

RewriteRule ^api/rest api.php?type=rest [QSA,L]

############################################
## workaround for HTTP authorization
## in CGI environment

RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

############################################
## TRACE and TRACK HTTP methods disabled to prevent XSS attacks

RewriteCond %{REQUEST_METHOD} ^TRAC[EK]
RewriteRule .* - [L,R=405]

<IfModule mod_setenvif.c>
<IfModule mod_headers.c>

############################################
# X-Content-Type-Options: nosniff disable content-type sniffing on some browsers.
Header set X-Content-Type-Options: nosniff

############################################
# This header forces to enables the Cross-site scripting (XSS) filter in browsers (if disabled)
BrowserMatch \bMSIE\s8 ie8
Header set X-XSS-Protection: "1; mode=block" env=!ie8

</IfModule>
</IfModule>

############################################
## redirect for mobile user agents

#RewriteCond %{REQUEST_URI} !^/mobiledirectoryhere/.*$
#RewriteCond %{HTTP_USER_AGENT} "android|blackberry|ipad|iphone|ipod|iemobile|opera mobile|palmos|webos|googlebot-mobile" [NC]
#RewriteRule ^(.*)$ /mobiledirectoryhere/ [L,R=302]

############################################
## always send 404 on missing files in these folders

RewriteCond %{REQUEST_URI} !^/(media|skin|js)/

############################################
## never rewrite for existing files, directories and links

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l

############################################
## rewrite everything else to index.php

RewriteRule .* index.php [L]

</IfModule>


############################################
## Prevent character encoding issues from server overrides
## If you still have problems, use the second line instead

AddDefaultCharset Off
#AddDefaultCharset UTF-8

<IfModule mod_expires.c>

############################################
## Add default Expires header
## http://developer.yahoo.com/performance/rules.html#expires

ExpiresDefault "access plus 1 year"

</IfModule>

############################################
## By default allow all access

Order allow,deny
Allow from all

###########################################
## Deny access to release notes to prevent disclosure of the installed Magento version

<Files RELEASE_NOTES.txt>
order allow,deny
deny from all
</Files>

############################################
## If running in cluster environment, uncomment this
## http://developer.yahoo.com/performance/rules.html#etags

#FileETag none

###########################################
## Deny access to cron.php
<Files cron.php>

############################################
## uncomment next lines to enable cron access with base HTTP authorization
## http://httpd.apache.org/docs/2.2/howto/auth.html
##
## Warning: .htpasswd file should be placed somewhere not accessible from the web.
## This is so that folks cannot download the password file.
## For example, if your documents are served out of /usr/local/apache/htdocs
## you might want to put the password file(s) in /usr/local/apache/.

#AuthName "Cron auth"
#AuthUserFile ../.htpasswd
#AuthType basic
#Require valid-user

############################################

Order allow,deny
Deny from all

</Files>

Re: Installing for beginners

You'll have to find your apache error log file in order to find what went wrong, that's the only right way. Otherwise, we can just keep guessing what's wrong with it.

 

In meantime, try to replace:

#RewriteBase /magento/

with:

RewriteBase /

 

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Re: Installing for beginners

Sorry that didn't work either, what will happen if I remove .htaccess?

Re: Installing for beginners

It will not work as it should unless you insert those configuration settings from .htaccess to PHP configuration file. But it would be solving the issue on wrong place.

 

Find apache2 error logs and it will tell you what the issue was about.

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Re: Installing for beginners

Was this what you were looking for?

 

39.37.152.146 - - [11/Mar/2017:00:09:02 +0100] "GET /phpinfo.php HTTP/1.1" 500 - "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36"
39.37.152.146 - - [11/Mar/2017:00:09:03 +0100] "GET /favicon.ico HTTP/1.1" 500 - "http://buyitdirect.pk/phpinfo.php" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36"
39.37.152.146 - - [11/Mar/2017:00:23:15 +0100] "GET /phpinfo.php HTTP/1.1" 500 - "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36"
39.37.152.146 - - [11/Mar/2017:00:23:15 +0100] "GET /favicon.ico HTTP/1.1" 500 - "http://buyitdirect.pk/phpinfo.php" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36"
39.37.152.146 - - [11/Mar/2017:00:43:58 +0100] "GET /phpinfo.php HTTP/1.1" 500 - "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36"
39.37.152.146 - - [11/Mar/2017:00:43:59 +0100] "GET /favicon.ico HTTP/1.1" 500 - "http://buyitdirect.pk/phpinfo.php" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36"

Re: Installing for beginners

No, that's apache access log. You need apache error log. I'm not sure how your environment looks like, neither is it your local cPanel on your own server, or you're using Magento on shared hosting. Either way, if there is no apache error log in cPanel, you'll have to find it manually, and it's usually in /var/log/apache2/... or /var/log/httpd/...

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Re: Installing for beginners

Hello friend what this is abaot i dont know understand