cancel
Showing results for 
Search instead for 
Did you mean: 

New order not received

SOLVED

New order not received

Hello, I can not receive a mail for new orders. I have set up the information in System > Configuration > Sales > Sales Emails > Order. I don't receive any email for new orders.

 

 

10 REPLIES

Re: New order not received

Which magento version ? 

Re: New order not received

I use magento 1.9.1.0, the latest version

Re: New order not received

You need to setup cron from the cPanel to get New order emails. This is required for Magento 1.9.1.0

Found something useful, please give "Kudos" or "Accept as Solution" for Token of Appreciation.
Free Magento Extensions : https://magecomp.com/free-magento-extensions.html

Re: New order not received

How to configure the cron?

Re: New order not received

Hi Kevin, 

 

This extension will help you , i also use it for e-mails and some other extras

http://www.magentocommerce.com/magento-connect/aoe-scheduler.html 

 

 

Re: New order not received

Thanks for the extension but I prefer this she do exactly what I want

http://www.magentocommerce.com/magento-connect/new-order-email.html

Re: New order not received

Hi, @grosykevin 

 

Follow the guide: http://magecomp.com/blog/how-to-setup-a-cron-job-in-cpanel-for-magento/

It will help you setup cron job.

 

SECURITY DISCLAIMER: The above website contains Magento Security Patch files which are self-hosted by the user and as such unsafe. Magento Forum advise all users to only download patch files from the official Magento Downloads page. 

Found something useful, please give "Kudos" or "Accept as Solution" for Token of Appreciation.
Free Magento Extensions : https://magecomp.com/free-magento-extensions.html

Re: New order not received

Hi @grosykevin,

 

Also check under the Sales email field, that you have entered your mail adress under the BCC field, if you wish to receive a copy of the order, on ex. your personal gmail or other mail platform/provider.

 

-- Best regards --
Kent Christiansen / @KentChrDK / Magento Certified Solution Specialist / Visit my site (DK)

Re: New order not received