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PROBLEM TO INSTALL MAGENTO ENGINE

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PROBLEM TO INSTALL MAGENTO ENGINE

I have a problem to install the Magento engine. for a template. The first button to accept the terms and conditions , do not let me drive it . collating the party accept the terms , and the page does not load or nothing.

http://postimg.org/image/pxgb79k3h/

 

Please Helpme!

9 REPLIES

Re: PROBLEM TO INSTALL MAGENTO ENGINE

Hi.

 

Firstly it looks broken by the fact you have a missing logo. What browser are you using?

 

If you view the console, are there any javascript errors?

 

Regards,

Andy

Problem solved? Click Accept as Solution!
www.iwebsolutions.co.uk | Magento Small Business Partner

Re: PROBLEM TO INSTALL MAGENTO ENGINE

Hi @davidkreh,

 

Please open the console and check if there is any error? If yes then try to fix it.

Can you tell me which magento version you are trying to install?

Found something useful, please give "Kudos" or "Accept as Solution" for Token of Appreciation.
Free Magento Extensions : https://magecomp.com/free-magento-extensions.html

Re: PROBLEM TO INSTALL MAGENTO ENGINE

the magento version is a 1.9.2. thanks!

Re: PROBLEM TO INSTALL MAGENTO ENGINE

Hi!

 

i using google chrome browser

Re: PROBLEM TO INSTALL MAGENTO ENGINE

Have you tried using different browser?

Found something useful, please give "Kudos" or "Accept as Solution" for Token of Appreciation.
Free Magento Extensions : https://magecomp.com/free-magento-extensions.html

Re: PROBLEM TO INSTALL MAGENTO ENGINE

I continue with the problem, as I tested with different browsers , download another version of Magento engine , but nothing, I still can not install because it does not let me.

Upload all files in the magento folder in the file manager ( c panel hosting)

Re: PROBLEM TO INSTALL MAGENTO ENGINE

Are your file permissions set correctly? For servers running SuPHP or SuExec, all files should be set to 644 and all directories to 755 which can differ from the default Magento file permissions. You may need to contact your hosting provider to know what are the ideal file permissions in your hosting environment. 

 

Besides that, as Andy stated the Magento logo itself is missing which points to a two possible problems:-

  1. Your files are not complete (not all files are uploaded so you need to make sure they are all uploaded).
  2. Your file permissions are set incorrectly (refer to above).

 

James Lee | Moderator • Magento Master
See My Recommended Magento Hosting & Security Tips

Re: PROBLEM TO INSTALL MAGENTO ENGINE

why I can't download this magento ? help me please. thank's

Re: PROBLEM TO INSTALL MAGENTO ENGINE

Thanks for your answers , this was the solution , uploading files through filezilla correctly , as to directly from the ftp godaddy