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[RESOLVED] All Coupon codes have stopped working " coupon code is not valid"

[RESOLVED] All Coupon codes have stopped working " coupon code is not valid"

Hi, my coupon codes have stopped working for some reason. They were absolutely fine and today everytime someone adds the code or if I make an order from back end it says  "coupon code is not valid".

8 REPLIES

Re: All Coupon codes have stopped working " coupon code is not valid"

This is becoming a major problem for myself. Is anyone able to shed light on this or point me to where I can find an error log for why it is not accepting the coupons?

Re: All Coupon codes have stopped working " coupon code is not valid"

Hi @parvy

 

This might not solve your problem, but it may get you closer, I remember hearing about what I belive to be this extension at Imagine this year, bear in mind it being un unfinished extension, just use it to figure out what might be the problem

 

Hope it can help you :-)

 

https://github.com/magento-hackathon/Hackathon_PromoCodeMessages

Re: All Coupon codes have stopped working " coupon code is not valid"

What is the date to / from on you coupons ?

If not any expirations-dateis set, please try adding one far into the furture.

 

Also what happens if "run and aplly" the codes once more, perhaps before the above solution.

 

 

-- Best regards --
Kent Christiansen / @KentChrDK / Magento Certified Solution Specialist / Visit my site (DK)

Re: All Coupon codes have stopped working " coupon code is not valid"

Thanks for the reply guys!

 

It was an extension that installed recently, an automatic coupon mailer for new newsletter sign-ups. I have uninstalled it and the codes are now working fine. Thanks for your input!

Re: All Coupon codes have stopped working " coupon code is not valid"

Awesome @parvy.

Remember to marked this question as solved, and glad we could help Smiley Happy

 

-- Best regards --
Kent Christiansen / @KentChrDK / Magento Certified Solution Specialist / Visit my site (DK)

Re: [RESOLVED] All Coupon codes have stopped working " coupon code is not valid"

Hi Guys

 

Im having a huge problem setting up coupon codes. Im pretty sure I set the rules correctly but Im still getting an error saying "Coupon code xxxx invalid". Pls can someone assist? 

 

Thanks

Re: [RESOLVED] All Coupon codes have stopped working " coupon code is not valid"

Hi, I am having the same problem. I see that it has been resolved for one person. Would anybody be willing to explain their solution--if they have one--in the laymen's terms. I know only a little about development.

Re: [RESOLVED] All Coupon codes have stopped working " coupon code is not valid"

I had same problem i had to change the expiration date to one month ahead for example 

it was 24/11/2017 for expiration date i had to change that to 24/12/2017

That worked for me i dunno how but it worked