can´t install security patch

[gery77]

hi, i just wanted to install the latest security patch PATCH_SUPEE-5994_EE via ssh.

after this i got an error,

here is what it said:

[root@s31 zone]# sh PATCH_SUPEE-5994_EE_1.14.1.0_v1-2015-05-14-05-05-02.sh
Checking if patch can be applied/reverted successfully...
ERROR: Patch can't be applied/reverted successfully.

patching file app/code/core/Mage/Authorizenet/controllers/Directpost/PaymentController.php
patching file app/code/core/Mage/Core/Controller/Varien/Router/Admin.php
patching file app/code/core/Mage/Core/Controller/Varien/Router/Standard.php
patching file app/code/core/Mage/Customer/Model/Customer.php
Hunk #1 succeeded at 259 (offset -14 lines).
patching file app/code/core/Mage/Dataflow/Model/Convert/Parser/Csv.php
patching file app/code/core/Mage/ImportExport/Model/Export/Adapter/Csv.php
patching file app/code/core/Mage/Install/Controller/Router/Install.php
patching file app/code/core/Mage/Install/etc/config.xml
patching file app/code/core/Mage/Sales/controllers/Recurring/ProfileController.php
patching file downloader/Maged/Model/Connect.php
patching file downloader/Maged/View.php
Hunk #1 succeeded at 152 with fuzz 2 (offset -10 lines).
patching file downloader/template/connect/packages_prepare.phtml
patching file downloader/template/messages.phtml
patching file get.php
can't find file to patch at input line 347
Perhaps you used the wrong -p or --strip option?
The text leading up to this was:
--------------------------
|diff --git lib/PEAR/PEAR/PEAR.php lib/PEAR/PEAR/PEAR.php
|index b4633bf..e6f8edc 100644
|--- lib/PEAR/PEAR/PEAR.php
|+++ lib/PEAR/PEAR/PEAR.php
--------------------------
File to patch:
Skip this patch? [y]
Skipping patch.
42 out of 42 hunks ignored
patching file lib/PEAR/PEAR/PEAR5.php
patching file lib/Varien/Io/File.php

many thanks for your help

Gery

[theMageComp]

Hi Gery,

Follow this blogpost we have wrote, it will help you: http://magecomp.com/blog/how-to-install-magento-security-patches/#SUPEE5994

SECURITY DISCLAIMER: The above website contains Magento Security Patch files which are self-hosted by the user and as such unsafe. Magento Forum advise all users to only download patch files from the official Magento Downloads page. 

[Arjen Miedema]

Just to be sure, your shop is running on Magento Enterprise v1.14.1.0? If not, then you're using the wrong patch. If it is running on that version, then a file is missing:

can't find file to patch at input line 347

I don't know which file is mentioned there, but you should take a look at that line.