Error: pdo_mysql extension is not installed

[chuong_lam]

Hello,

Magento gives this error for pdo_mysql extension not installed, but I have already installed pdo_mysql extension. Please have a look at my PHP info. Can anyone help?

Spoiler

[2019-08-31 16:20:08] main.CRITICAL: pdo_mysql extension is not installed {"exception":"[object] (Zend_Db_Adapter_Exception(code: 0): pdo_mysql extension is not installed at /htdocs/magenton4/vendor/magento/framework/DB/Adapter/Pdo/Mysql.php:381)"} []

My PHP info:

https://www.mediafire.com/convkey/d3d0/ro1oud4acmve5qzzg.jpg

[kostritsaalex]

Not sure exactly, but this may happen because you use PHP 7.3+ which is not as yet recommended version for Magento 2. As workaround, try to use PHP 7.2

[Sarvagya Pandey]

Hello @chuong_lam 

Magento 2 supports php version of 7.2 and 7.1 Please refer the following link and verify the system requirements again. https://devdocs.magento.com/guides/v2.3/install-gde/system-requirements-tech.html

I hope this will help you. If it helps you, please accept it as solution and give kudos.

Regards

[Rahul1273]

Hello,

The pdo module may be disabled. Run this command to enable it:

sudo phpenmod pdo_mysql

If the above method doesn’t work, then this module have not been installed. In this case use the following command to install it.

sudo apt-get install php7.0-mysql

If it helps you, please accept it as solution and give kudos.

Thanks,
Rahul Pandey