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Internal Server Error 500

Internal Server Error 500

I have a new installed Magento 2.3.0 in a subdomaine (shop.lehrmittel.schule).
New Database by  Hoster 1and1

The installation was successful!

Now I go to the website:
https://shop.lehrmittel.schule/
Page is displayed but not correct.

I want to admin area:
https://shop.lehrmittel.schule/admin/

Error 500 is displayed:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at the top of this page.

Log in the server error log.

Additionally, a 500 Internal Server Error error encountered while trying to use ErrorDocument to handle the request.

the following information is displayed in the debug.log:

[2019-04-03 06:29:33] main.ERROR: Error: Application is not installed yet. [] []
[2019-04-03 06:45:20] main.DEBUG: cache_invalidate:

 

My provider is 1and1 and says it's up to the .htaccess and pdp.ini

 

.htaccess

############################################
## overrides deployment configuration mode value
## use command bin/magento deploy:mode:set to switch modes

# SetEnv MAGE_MODE developer

############################################
## uncomment these lines for CGI mode
## make sure to specify the correct cgi php binary file name
## it might be /cgi-bin/php-cgi

# Action php5-cgi /cgi-bin/php5-cgi
# AddHandler php5-cgi .php

############################################
## GoDaddy specific options

# Options -MultiViews

## you might also need to add this line to php.ini
## cgi.fix_pathinfo = 1
## if it still doesn't work, rename php.ini to php5.ini

############################################
## this line is specific for 1and1 hosting

#AddType x-mapp-php5 .php
#AddHandler x-mapp-php5 .php

############################################
## default index file

DirectoryIndex index.php

<IfModule mod_php5.c>
############################################
## adjust memory limit

php_value memory_limit 1512M
php_value max_execution_time 18000

############################################
## disable automatic session start
## before autoload was initialized

php_flag session.auto_start off

############################################
## enable resulting html compression

#php_flag zlib.output_compression on

###########################################
## disable user agent verification to not break multiple image upload

php_flag suhosin.session.cryptua off
</IfModule>
<IfModule mod_php7.c>
############################################
## adjust memory limit

php_value memory_limit 1512M
php_value max_execution_time 18000

############################################
## disable automatic session start
## before autoload was initialized

php_flag session.auto_start off

############################################
## enable resulting html compression

#php_flag zlib.output_compression on

###########################################
## disable user agent verification to not break multiple image upload

php_flag suhosin.session.cryptua off
</IfModule>
<IfModule mod_security.c>
###########################################
## disable POST processing to not break multiple image upload

SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

<IfModule mod_deflate.c>

############################################
## enable apache served files compression
## http://developer.yahoo.com/performance/rules.html#gzip

# Insert filter on all content
###SetOutputFilter DEFLATE
# Insert filter on selected content types only
#AddOutputFilterByType DEFLATE text/html text/plain text/xml text/css text/javascript application/javascript application/x-javascript application/json image/svg+xml

# Netscape 4.x has some problems...
#BrowserMatch ^Mozilla/4 gzip-only-text/html

# Netscape 4.06-4.08 have some more problems
#BrowserMatch ^Mozilla/4\.0[678] no-gzip

# MSIE masquerades as Netscape, but it is fine
#BrowserMatch \bMSIE !no-gzip !gzip-only-text/html

# Don't compress images
#SetEnvIfNoCase Request_URI \.(?:gif|jpe?g|png)$ no-gzip dont-vary

# Make sure proxies don't deliver the wrong content
#Header append Vary User-Agent env=!dont-vary

</IfModule>

<IfModule mod_ssl.c>

############################################
## make HTTPS env vars available for CGI mode

SSLOptions StdEnvVars

</IfModule>

############################################
## workaround for Apache 2.4.6 CentOS build when working via ProxyPassMatch with HHVM (or any other)
## Please, set it on virtual host configuration level

## SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1
############################################

<IfModule mod_rewrite.c>

############################################
## enable rewrites

Options +FollowSymLinks
RewriteEngine on

############################################
## you can put here your magento root folder
## path relative to web root

#RewriteBase /magento/

############################################
## workaround for HTTP authorization
## in CGI environment

RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

############################################
## TRACE and TRACK HTTP methods disabled to prevent XSS attacks

RewriteCond %{REQUEST_METHOD} ^TRAC[EK]
RewriteRule .* - [L,R=405]

############################################
## redirect for mobile user agents

#RewriteCond %{REQUEST_URI} !^/mobiledirectoryhere/.*$
#RewriteCond %{HTTP_USER_AGENT} "android|blackberry|ipad|iphone|ipod|iemobile|opera mobile|palmos|webos|googlebot-mobile" [NC]
#RewriteRule ^(.*)$ /mobiledirectoryhere/ [L,R=302]

############################################
## never rewrite for existing files, directories and links

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l

############################################
## rewrite everything else to index.php

RewriteRule .* index.php [L]

</IfModule>


############################################
## Prevent character encoding issues from server overrides
## If you still have problems, use the second line instead

AddDefaultCharset Off
#AddDefaultCharset UTF-8
AddType 'text/html; charset=UTF-8' html

<IfModule mod_expires.c>

############################################
## Add default Expires header
## http://developer.yahoo.com/performance/rules.html#expires

ExpiresDefault "access plus 1 year"
ExpiresByType text/html A0
ExpiresByType text/plain A0

</IfModule>

###########################################
## Deny access to root files to hide sensitive application information
RedirectMatch 403 /\.git

<Files composer.json>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files composer.lock>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files .gitignore>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files .htaccess>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files .htaccess.sample>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files .php_cs.dist>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files .travis.yml>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files CHANGELOG.md>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files COPYING.txt>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files Gruntfile.js>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files LICENSE.txt>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files LICENSE_AFL.txt>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files nginx.conf.sample>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files package.json>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files php.ini.sample>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files README.md>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files magento_umask>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>
<Files auth.json>
<IfVersion < 2.4>
order allow,deny
deny from all
</IfVersion>
<IfVersion >= 2.4>
Require all denied
</IfVersion>
</Files>

# For 404s and 403s that aren't handled by the application, show plain 404 response
ErrorDocument 404 /pub/errors/404.php
ErrorDocument 403 /pub/errors/404.php

################################
## If running in cluster environment, uncomment this
## http://developer.yahoo.com/performance/rules.html#etags

#FileETag none

# ######################################################################
# # INTERNET EXPLORER #
# ######################################################################

# ----------------------------------------------------------------------
# | Document modes |
# ----------------------------------------------------------------------

# Force Internet Explorer 8/9/10 to render pages in the highest mode
# available in the various cases when it may not.
#
# https://hsivonen.fi/doctype/#ie8
#
# (!) Starting with Internet Explorer 11, document modes are deprecated.
# If your business still relies on older web apps and services that were
# designed for older versions of Internet Explorer, you might want to
# consider enabling `Enterprise Mode` throughout your company.
#
# https://msdn.microsoft.com/en-us/library/ie/bg182625.aspx#docmode
# http://blogs.msdn.com/b/ie/archive/2014/04/02/stay-up-to-date-with-enterprise-mode-for-internet-expl...

<IfModule mod_headers.c>

Header set X-UA-Compatible "IE=edge"

# `mod_headers` cannot match based on the content-type, however,
# the `X-UA-Compatible` response header should be send only for
# HTML documents and not for the other resources.

<FilesMatch "\.(appcache|atom|bbaw|bmp|crx|css|cur|eot|f4[abpv]|flv|geojson|gif|htc|ico|jpe?g|js|json(ld)?|m4[av]|manifest|map|mp4|oex|og[agv]|opus|otf|pdf|png|rdf|rss|safariextz|svgz?|swf|topojson|tt[cf]|txt|vcard|vcf|vtt|webapp|web[mp]|webmanifest|woff2?|xloc|xml|xpi)$">
Header unset X-UA-Compatible
</FilesMatch>

</IfModule>

 

a php.ini does not exist in the root directory but a php.ini.sample with the following content:

 

; Copyright © Magento, Inc. All rights reserved.
; See COPYING.txt for license details.
; This file is for CGI/FastCGI installations.
; Try copying it to php5.ini, if it doesn't work

; adjust memory limit

memory_limit = 64M

max_execution_time = 36000

; disable automatic session start
; before autoload was initialized

flag session.auto_start = off

; enable resulting html compression

zlib.output_compression = on

; disable user agent verification to not break multiple image upload

suhosin.session.cryptua = off

; PHP for some reason ignores this setting in system php.ini
; and disables mcrypt if this line is missing in local php.ini

extension=mcrypt.so

; Disable PHP errors, notices and warnings output in production mode to prevent exposing sensitive information.

display_errors = Off

 

Today is the third day and I also have other versions installed. All the same result! Can you help me please?

Thank you

 

1 REPLY 1

Re: Internal Server Error 500

Hello @preße_joachim1 

I have seen same kind of error is updated on the community which is solved .. can you try that solution once https://community.magento.com/t5/Installing-Magento-2-x/Magento-Setup-error/m-p/117265#M5354