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Internal Server Error

Internal Server Error

I setup magent2 website on http://egyptmarketplace.com/comfort9/ and suddenly I got this error message on frontend while the back end works 

"The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@egyptmarketplace.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

Can anyone help me

6 REPLIES

Re: Internal Server Error

@marianaNc


There are several reasons of this error. It could be wrong file permissions, low php memory limit or htaccess issues. 

 

This link might help: https://www.yireo.com/tutorials/magebridge/troubleshooting/1245-solving-500-internal-server-errors

Magento Certified Solution Specialist | Lead Magento developer
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Re: Internal Server Error

It's hard to identify an issue without more information. Can you check your Apache/Nginx and PHP logs? You'll be able to find exact cause why it happened (paste it here if you find it).

 

As first aid, you can try to:

 

# php bin/magento cache:clean
# php bin/magento setup:upgrade
# php bin/magento setup:di:compile

It can also throw some exceptions during execution one of those commands, and they can be helpful during issue identification.

 

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Re: Internal Server Error

I have the same issue when i install another language pack. and run it through ssh. Immediately my admin and frontend broken. No CSS and JS is loading it says

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@demo-url.in to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Re: Internal Server Error

Trying to fix it with these commands but its not working.

php bin/magento cache:clean
php bin/magento cache:flush
php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy
php bin/magento indexer:reindex
php bin/magento setup:di:compile

 

Please help me.

Re: Internal Server Error

I had this upgrading from 2.2.1 to 2.2.2 and traced it down to this in apache

 

https://github.com/magento/magento2/issues/12777

 

See if that helps you.

Re: Internal Server Error

.htaccess remove