Magento Open Source Install issues overcome still front and back end user issues

[mazz2000]

Hi Everyone

Using Magento Open Source for the first time and I've installed it but when I add a new product widget I don't see the product I get instead this error

We're sorry, an error has occurred while generating this email.

Thanks Mazz

[Damian Culotta]

Hi @mazz2000,

This error could be related with permissions issues.

Can you follow the steps of this comment to validate?

https://github.com/magento/magento2/issues/1549#issuecomment-305159165

[Rakesh Jesadiya]

@mazz2000,

Its because of Permission issue. Please give a full permission to var folder and pub/static folder.

After apply permission you have to run command,

php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy
php bin/magento indexer:reindex
php bin/magento cache:flush

Clear Browser cache and cookie.

If issue solved, Click Kudos/Accept as solutions.

[mazz2000]

Thanks Rakesh

I've updated permissions and flushed cache within Magento admin

i'm using putty and get an error when running the command lines to upgrade and flush cache, I think I had the sam error in Plesk and I had to change the PHP version, not sure what to do when using putty?

[mazz2000]

Thanks Damian

I'll read through it and give it a go!