I've seen some others with this problem, but tried the suggested solutions and not been able to fix my issue.
Symptoms:
Web-based installer runs through to 60 or 70% complete, then proceeds no further. Seems to stop at slightly different point each time.
Cancelling the web-based installer after waiting a few hours, I discover that there is a site at http://hostname/magento, but all the CSS is missing. And when I go to look at the admin console, it gives me a not found error.
CLI-based installation using ./bin/magento goes through to completion. However the results when I try to look at the shop front end and admin interface are the same as above.
Here is the admin interface error:
Not Found
The requested URL /magento/admin was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.4.18 (Ubuntu) Server at shop.hostname.co.uk Port 80
Environment:
Ubuntu 16.04.1 LTS
Apache2 2.4.18
PHP 7.0 with ini file in /etc/php/7.0/apache2/php.ini (7.0.8-0ubuntu0.16.04.3)
Mysql 5.7.12-0ubuntu1.1
Host is configured with a fully qualified domain name.
PHP ini file has been set with the following changes:
- max_file_uploads = 200
- max_execution_time = 18000
- memory_limit = 2048M
The server is my own dedicated one. Apache runs as www-data. I have a separate user who owns the installation. This user is also a member of the www-data group.
I have set up the PHPinfo.php file and can supply that if needed.
NTP is configured and working.
PHPMyadmin is installed and working. I have created a database for the installation too.
I changed the ownership of the files and directories by following the 'two user' section of this page:
http://devdocs.magento.com/guides/v2.1/install-gde/prereq/zip_install.html#perms-over
The last error in /var/logs/apache2/error.log is this:
[Wed Nov 09 11:07:03.917149 2016] [:error] [pid 2006] [client 192.168.22.107:61084] PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'magento.store_website' doesn't exist in /var/www/html/magento/vendor/magento/zendframework1/library/Zend/Db/Statement/Pdo.php:228\nStack trace:\n#0 /var/www/html/magento/vendor/magento/zendframework1/library/Zend/Db/Statement/Pdo.php(228): PDOStatement->execute(Array)\n#1 /var/www/html/magento/vendor/magento/framework/DB/Statement/Pdo/Mysql.php(95): Zend_Db_Statement_Pdo->_execute(Array)\n#2 /var/www/html/magento/vendor/magento/zendframework1/library/Zend/Db/Statement.php(303): Magento\\Framework\\DB\\Statement\\Pdo\\Mysql->_execute(Array)\n#3 /var/www/html/magento/vendor/magento/zendframework1/library/Zend/Db/Adapter/Abstract.php(480): Zend_Db_Statement->execute(Array)\n#4 /var/www/html/magento/vendor/magento/zendframework1/library/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query('SELECT `main_ta...', Array)\n#5 /var/www/html/magento/vendor/magento/framework/DB/Adapter/Pdo/Mysql.php(459): Zend_Db_Adapter_Pdo_Abstract- in /var/www/html/magento/vendor/magento/zendframework1/library/Zend/Db/Statement/Pdo.php on line 235
I'm at a bit of a loss now. Can anyone help me with:
1. Other things I could try?
2. The location of any more useful error logs?
Kind regards
Andrew
I just installed a fresh Ubuntu Server on a more powerful machine. Setup went through all the way to completion this time on the web interface.
However, as before, the Admin URL does not exist, and the front-end URL has content but no CSS.
I can only assume that maybe I am using too new a version of Ubuntu, PHP or something else maybe. I may try Ubuntu 14 instead.
Another update:
I tried the same procedure above on Ubuntu 14 LTS. Had to upgrade PHP and MySQL a bit to comply with the technology stack requirements. However the result was the same.
In the end, I fixed it. I realised that although the user was in the www-data group, the install directory was not writable by the CLI user. The pre-installation checks on the web intaller seemed to pass OK, but obviously it couldn't write something.
So I did something like 'chmod g+w <installdirectory>' and then I was able to write files in there. Re-ran the installation, and it worked fine.
I had been avoiding doing this because I'd read somewhere that writability by the web server user was a security risk
Hope this episode helps someone else.
Andrew