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Not visible payment Method option in admin

Not visible payment Method option in admin

Hello,

 

After deploy project on live server. Payment method option such as paypal express checkout not visible. 

Please find the below screen shot. http://prntscr.com/hqg7h4

 

Thank you.

13 REPLIES

Re: Not visible payment Method option in admin

Hi @censoft07,


In which mode is your store?

Can you check some details as:

 

  • Erros on your browser console
  • Errors on webserver error log

Also, did you executed:

 

bin/magento setup::static-content:deploy
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Re: Not visible payment Method option in admin

Hello,

 

There is no error on browser console. Same magento copy working on windows xamp server.

 

I set developer mode for store.

Is there any setting to display payapal method to admin in below path:

 

store->configuration->sale->paymentMethod.

 

Please suggest any solution for that.

 

Thanks

Re: Not visible payment Method option in admin

I am tried your given solution but not working please suggest any other solution.

Re: Not visible payment Method option in admin

Hi, I have the same problem. Did you find the solution? Please help

Re: Not visible payment Method option in admin

Hi @vholkano,

 

Did you found some information on logs?

Can you check your mehtod is enabled also at website level?

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Re: Not visible payment Method option in admin

I haven’t solved yet.
I followed a recommendation to update to 2.1.4 but it looks worse, now but clicking in the stores>config>sales>payment I get a full blank page (only when the module is enable). Any clues?

Not sure what you mean with method enable?

Re: Not visible payment Method option in admin

Hello @vholkano

 

It happens when you upgrade Magento 2 version, Magento 2 change some flow regarding to save and retrieve data.

 

So you can do like that remove all entry related to payment method from core_config_data

select * from core_config_data where path like '%payment%';

or find out any serialize data, if yes then remove and cache flush and check it.

 

Hope it will help you.

Re: Not visible payment Method option in admin

Thanks @Sunil Patel

 

I am running a fresh 2.1.4 Magento instance, I mean I haven't migrate it is just a clean new instance.

I tried your recommendation with no success at all.

Any other guess on what is causing the problem?

Thanks again! Smiley Happy

Re: Not visible payment Method option in admin

Hi @vholkano,

 

If you are getting a blank page probably you're getting an error 500 from your webserver.

You should check you Magento's logs and also the error log from the webserver.

It will be helpful if you can check there and provide some message/clue about the error.

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