Recommendations for Customer Service Automation Tools for Magento 2

[bewivobsrefdd4]

Hi everyone,

I’m looking for ways to improve our customer support workflow on our Magento 2 store. We want to reduce response times, automate repetitive tasks, and provide better service across multiple channels.

Could anyone share their experience with the best tools for customer service automation that integrate well with Magento 2? I’m particularly interested in solutions offering AI chatbots, ticket management, and CRM integration. Any insights on setup, costs, limitations, or performance would be very helpful.

I’d love to hear which tools have worked best for your Magento 2 stores.

Thanks!

[Ankit Jasani]

Hi @bewivobsrefdd4 ,

You can take a look at Gorgias, Zendesk, and LiveChat - they all seem to be working well.

Problem Solved? Accept as Solution!

Thanks & Regards