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There has been an error processing your request

There has been an error processing your request

Hi, I am running Magento 2.0.4 in Plesk successfully and the site has been running fine. Today I updated my db to Maria db 10.1.14 from 10.1.13 and now I'm getting the error below and I cannot access the site at all. Does anyone know how to fix this? Thanks

 

There has been an error processing your request

Exception printing is disabled by default for security reasons.

Error log record number: xxxxx

9 REPLIES

Re: There has been an error processing your request

Hello,

 

Rename the file:

pub/errors/local.xml.sample

 

to:

pub/errors/local.xml

 

It will make Magento show errors

 

 

Stanislav

Re: There has been an error processing your request

Hi Stanislav,

 

Thanks for the reply. The error message I am getting now is;

 

Warning: SessionHandler::read(): open(/var/lib/php/session/sess_cvevqn06desuj80, O_RDWR) failed: Permission denied (13) in /var/www/vhosts/[site]/httpdocs/vendor/magento/framework/Session/SaveHandler.php on line 74

 

In the server update, i believe the php version was also updated. Also i can see 14 errors from the db

 

catalog_category_product_index_tmp
catalog_product_index_eav_decimal_tmp
catalog_product_index_eav_tmp
catalog_product_index_price_bundle_opt_tmp
catalog_product_index_price_bundle_sel_tmp
catalog_product_index_price_bundle_tmp
catalog_product_index_price_cfg_opt_agr_tmp
catalog_product_index_price_cfg_opt_tmp
catalog_product_index_price_downlod_tmp
catalog_product_index_price_final_tmp    
catalog_product_index_price_opt_agr_tmp    
catalog_product_index_price_opt_tmp
catalog_product_index_price_tmp
cataloginventory_stock_status_tmp

They all say "The storage engine for the table doesn't support check"

Re: There has been an error processing your request

It looks like the web server/PHP no longer have permissions to read/write from the sessions storage (/var/lib/php/session/). How are you running PHP? As an Apache module or fastcgi/php-fpm?

 

Where do you see the database errors? On the same error screen?

Sindre M, CEO & Founder
ProperHost.com - The Magento Hosting Experts

Re: There has been an error processing your request

Thanks for the update, when i change the permissions for the folder /var/lib/php/session/ the site loads up.

 

There is a Check and repair future within Plesk and that is producing the errors but im not sure if they are of any significance. I am running Apache with PHP version 7.0.6 as FPM. It seems its a permissions issue. Im not sure why this has suddenly happened, do you have any suggestions for this?

 

Re: There has been an error processing your request

It appears that Plesk changed the permissions on the sessions folder. This has been updated and now working correctly.

 

  • After upgrading system PHP, the /var/lib/php/session directory could get wrong permissions and PHP sites could work incorrectly. (PPPM-4558)

However the permissions now are set to 1733. Is this correct?

Re: There has been an error processing your request

Thank you very much.

I appreciate your help.

Re: There has been an error processing your request

I had this issue and was caused by file permission. Just rest files permission. I am hosting my magento with Cloudways, and they have the option to reset permission from the hosting control panel. 

Re: There has been an error processing your request

Sorry to bump this.


The error I get is this:

 

Warning: ini_set(): Cannot find save handler 'memcached' in ... /vendor/magento/framework/Session/SessionManager.php on line 536

Any clue?

Re: There has been an error processing your request

I have this error. Where is the pub folder? Can't see it in the root