cancel
Showing results for 
Search instead for 
Did you mean: 

There has been an error processing your request

There has been an error processing your request

I am just trying install to start Magento 2.1.5 through Softaculous in c-panel. It showing successfully install and also can access Front end. but after login back end admin panel it showing an error. what is the solution?

Error is here: 

There has been an error processing your request

Warning: is_dir(): open_basedir restriction in effect. File(/etc/pki/tls/certs) is not within the allowed path(s): (/home/neelnod:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp) in /home/neelnod/public_html/vendor/composer/composer/src/Composer/Util/RemoteFilesystem.php on line 914

 Error log record number: 236623617362

Nayeem
1 REPLY

Re: There has been an error processing your request

You'll have to add:

/etc/pki/tls/certs

into php.ini, within open_basedir.

 

Since you're using cPanel, you'll probably have option to add it through cPanel by going to:

Main >> Security >> Security Center >> open_basedir protection.

 

If you've using managed server, you'll probably have to reach to your hosting support in order to do that for you.

If this response was helpful to you, consider giving kudos to this post.
If this response solved your problem, click accept as solution to help others solve this issue