Hello @tgsnuwan
A 403 error means that you don't have permission to access the requested resource. There are several reasons why you might be experiencing this error while trying to install Magento 2 on a cloud panel. Here are a few things to check:
- File permissions:
- Please make sure that the file permissions are set correctly for all the files and directories that are part of the Magento installation. Typically, directories should have permissions set to 755 and files to 644.
- Web server user:
- Please ensure that the web server user has permission to access the Magento files. On Linux systems, the web server user is typically www-data or apache. You can check the user by running the command ps aux | egrep '(apache|httpd|nginx)'.
- Document root:
- Please verify that the document root is set to the correct directory. In most cases, the document root should be set to the pub directory within the Magento installation.
- .htaccess file:
- Please check if the .htaccess file is present in the Magento root directory. If it is, make sure that it's configured correctly.
- Cloud panel settings:
- Please check your cloud panel settings to ensure that the web server is properly configured and that your domain name is pointing to the correct IP address.
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