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[Urgent] White screen before installing

[Urgent] White screen before installing

I've re uploaded at least 5 times magento to an OVH hosting, when it finish to upload, i acces to the domain, and there is only a white screen

7 REPLIES

Re: [Urgent] White screen before installing

Did you find anything in your Error Log (usually under the error_log file)? 

James Lee | Moderator • Magento Master
See My Recommended Magento Hosting & Security Tips

Re: [Urgent] White screen before installing

No, there isn't any log

Re: [Urgent] White screen before installing

Try adding the following lines to your index.php file and see if the front page will throw any error messages:-

error_reporting(E_ALL);
ini_set('display_errors', 1);

 

It will be very difficult to troubleshoot the problem with any error logs but do make sure that:-

 

  1. All files are uploaded with nothing missing. The best way to do this is to upload the compressed file and only extract it in the server instead of extracting it in your computer and FTP the files one by one. 

  2. Your server satisfies all of Magento 2's requirements, as shown here:-
    http://devdocs.magento.com/guides/v2.0/install-gde/system-requirements.html

 

James Lee | Moderator • Magento Master
See My Recommended Magento Hosting & Security Tips

Re: [Urgent] White screen before installing

Yes, i satisfied all the requirements, i've install it, but now, the admin link dont work or works but deformed and without images, if i put ur code, it shows 500 error

Re: [Urgent] White screen before installing

I kept getting this kind of error on the setup page too. I think it may have something to do with php 7.0.2. Try installing Magento 2.0.1

Re: [Urgent] White screen before installing

I'd also check your file/directory permissions

Re: [Urgent] White screen before installing

How to diagnose Magento 2 errors: https://mage2.pro/t/307